Shipping policy
🚚 Processing Time
- Orders are processed within 1-2 business days.
- Once processed, you will receive a confirmation email with shipping details.
🚚 Shipping Charges
✅ Free Shipping on orders above ₹999
✅ Standard Shipping: Nominal ₹55 for orders below ₹999
💳 Cash on Delivery (COD)
Cash on Delivery is available across most serviceable pin codes.
A ₹30 COD handling fee applies to all COD orders.
This fee covers the additional logistics and cash-handling costs charged by courier partners.
To avoid this fee and enjoy a faster dispatch, we encourage customers to choose prepaid payment methods such as UPI, debit/credit cards, or net banking.
🚚 Estimated Delivery Times
📍 Domestic Orders:
- Standard Shipping: 3-7 business days (varies by location).
- Same-Day Delivery / Self-Pickup (Mumbai & Suburbs): Available with prior confirmation via Phone/WhatsApp.
📍 International Orders: 3-14 business days (varies by customs & location).
🔹 Need faster delivery? Express shipping options may be available for both domestic and international orders. Contact us for details.
🚚 Shipping Carriers
We ship via Delhivery, Blue Dart, DTDC, India Post, DHL, Aramex, UPS and other reliable courier partners.
Once shipped, the carrier is responsible for tracking & delivery updates.
International Shipping
- Customers are responsible for any customs duties, taxes, or fees imposed by their country.
- We recommend checking local regulations before placing an order.
- As an international seller, we do not currently have an EU-based trade registration number. We are not VAT-registered in the EU, and therefore VAT is not charged on orders shipped to EU countries. Customers within the EU are responsible for any local taxes, customs duties, or fees applicable in their country.
🚚 Refund
For details on refunds, exchanges, and eligibility, please refer to our Refund Policy
Delivery Updates & Support
Have questions about shipping or delivery? We're here to help!
📩 Email: nesa.creations99@gmail.com
📞 WhatsApp/Phone: +91-9561857527